Terms & Conditions
Introduction
Please read these Terms & Conditions ("Terms") carefully before using the website and services provided by Saini Vet Pharma ("Company", "we", "our", or "us").
By accessing, browsing, registering on, or purchasing products through our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website and services.
These Terms shall be governed by applicable laws of India, including relevant provisions of the Information Technology Act, 2000 and its associated rules.
Throughout these Terms, "User", "Customer", "you", or "your" refers to any individual or entity accessing or using the website.
1. About Saini Vet Pharma
a) Saini Vet Pharma operates an online platform that provides information and facilitates the sale of veterinary medicines, animal healthcare products, feed supplements, and related products.
b) Access to and use of the website is subject to these Terms and any other policies published on the website from time to time.
c) We reserve the right to refuse service, suspend accounts, or cancel registrations at our sole discretion if any user is found violating these Terms or applicable laws.
2. User Account, Password & Security
a) Certain services may require you to create an account.
b) You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
c) You agree to immediately notify Saini Vet Pharma of any unauthorized use of your account or any security breach.
d) We shall not be liable for any loss or damage resulting from your failure to protect your account information.
3. Products & Services
a) Saini Vet Pharma offers veterinary medicines, healthcare products, nutritional supplements, feed additives, and related products through the website.
b) All products displayed on the website are subject to availability.
c) Product descriptions, specifications, pricing, and availability may change without prior notice.
d) Certain veterinary products may require consultation with a qualified veterinarian before use. Users are advised to carefully read product labels, instructions, warnings, and dosage information.
e) We do not guarantee that any product will achieve specific results for animals, as outcomes may vary depending on health conditions, usage, and other factors.
4. Orders, Payments & Cancellations
a) Orders placed through the website are subject to acceptance and availability.
b) We reserve the right to refuse or cancel any order due to:
- Product unavailability
- Pricing or technical errors
- Suspected fraudulent transactions
- Violation of these Terms
- Regulatory restrictions
- Force majeure events
c) In case of cancellation of prepaid orders, refunds will be processed in accordance with our Refund Policy.
d) Users must provide accurate billing, shipping, and contact information while placing orders.
5. Privacy Policy
By using our website, you consent to the collection, storage, and processing of your information as described in our Privacy Policy.
We are committed to protecting your personal information and handling it responsibly in accordance with applicable laws.
6. Intellectual Property Rights
a) All website content including text, graphics, logos, images, product information, software, designs, and trademarks are the property of Saini Vet Pharma or their respective owners.
b) Users may not reproduce, copy, distribute, modify, republish, transmit, or commercially exploit any website content without prior written permission.
c) Limited personal and non-commercial use of website content is permitted solely for informational purposes.
7. User Conduct
While using the website, you agree not to:
a) Violate any applicable law or regulation.
b) Upload or transmit harmful, offensive, defamatory, obscene, or unlawful content.
c) Attempt unauthorized access to our systems, servers, or databases.
d) Introduce viruses, malware, or other harmful software.
e) Engage in fraudulent, misleading, or deceptive activities.
f) Interfere with the security, functionality, or operation of the website.
g) Misuse promotional offers, discounts, referral programs, or any other benefits provided by the Company.
8. Product Usage Disclaimer
a) Veterinary products available on the website are intended for animal use only
b) Users should consult qualified veterinarians before administering medicines or supplements to animals.
c) Saini Vet Pharma shall not be responsible for adverse effects resulting from improper usage, incorrect dosage, self-medication, or failure to follow product instructions.
9. Limitation of Liability
To the fullest extent permitted by law, Saini Vet Pharma shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
- Use or inability to use the website
- Product misuse
- Delays in delivery
- Website interruptions
- Errors or inaccuracies in content
- Unauthorized access to user information